Principal Duties and Essential Functions: � Support an overall organizational change management initiative when interacting with clients, subject matter experts, analysts, designers, business specialists, and system architects � Support the delivery of technical and business solutions based upon enterprise applications (ERP products based), and develop enterprise-based knowledge and skill programs of medium to high complexity � Produce business solutions models, technical work products, instructional courseware, and documentation that will effectively utilize enterprise applications � Interface with other project resources and subject matter experts during Solution Design Labs to document and annotate information needed by the project�s organizational change management team including training and workforce development � Conduct training needs assessments and audience analyses � Document learning requirements and instructional content elements � Perform concept, task and workflow analysis � Develop instructional outlines � Storyboard instructional content � Develop instructional materials for delivery as instructor-led workshops, Web-based learning modules, or as virtual classroom learning sessions � Develop work instructions, job aids (cue cards, procedures-at-a-glance) and online performance support � Participate in work product review sessions
Required � � Well-versed in standard Microsoft Office products (Word, Excel, PowerPoint, Visio) 2 years intensive or progressive experience 18+ Years with HS or 14+ Years with AA or 12+ Years with BS or 10+ Years with MS or 7+ Years with PhD Primary Qualifications (candidate must possess to be considered): � US Citizen, as contract requires � Must be able to obtain and maintain a National Agency Check � Minimum 4 years experience in designing, developing, and delivering end user training materials in support of business transformation initiatives and enterprise resource planning (ERP) solutions � Well-versed in application of ADDIE-based instructional design strategies and practices related to training and audience analysis, concept and task analysis, content outlining and storyboarding, development of web-based and instructor-led training components, creation of performance support, and development of learner practice and assessments � Demonstrated communication skills (written, oral and interpersonal) � Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio) Desired Secondary Qualifications (candidate preferred): � Prior experience with development accelerators like Oracle�s User Productivity Kit (UPK), RWD Info Pak�, or RWD uPerform�, to develop training and performance support materials � Prior experience developing Web-based learning programs using Flash, Dreamweaver, Captivate or similar tools