RESPONSIBILITIES:
Responsible for the configuration and maintenance of documentation for the CCE Global Template for various Market to Order (MTO) Processes. Responsible for handling the requirement gathering, creating functional and development specifications, business process improvements. Work with CCE business team members and consultants to understand the detailed requirements that support their business. Create and maintain test scripts and participate in integration testing with appropriate end-user and technical groups, including the integration of SAP CRM with SD/APO/BI. Work closely with the SAP SD/SCM/BI/HR team to ensure the CRM design and processes are consistent. Develop quality assurance test plans. Provide technical consultation with business users. Utilize Microsoft Projects and SAP Solution Manager.
EXPERIENCE REQUIRED:
EXPERIENCE PREFERRED:
- Bachelor's degree or foreign equivalent in engineering/management, computer science/business administration, or a related field.
- Must have good understanding of SAP CRM 7.0 configuration, especially MW, Sales, Marketing and Service components.
SUBMIT RESUME IN A WORD OR PDF FORMAT