A successful candidate in this position collects and submits reliable data to the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP) on behalf of Children's Medical Center and the Department of Surgery Administration. The incumbent works closely with members of the Children's NSQIP team, which includes the Children's Surgeon Champion and Senior Leadership in Surgery, Nursing, Quality, and Process Improvement, to identify opportunities for clinical quality improvement and other special projects as identified.
- Identifies surgical patients for inclusion in the program through the application of program inclusion/exclusion criteria and protocols. Collects preoperative, operative, and postoperative data components for the program through the effective utilization of Children's electronic health record systems. Attends Morbidity and Mortality conferences when appropriate to ensure reliable data collection of postoperative occurrences. Identifies streamlining and process improvement opportunities in the data collection process. Demonstrates appropriate utilization of resources necessary to obtain valid, reliable data for entry into the program. Utilizes software applications for data collection and analysis. Responsible for the accurate and timely entry of data into the program's database and meets the caseload accrual requirement protocol. Reviews weekly site accrual report on the database and responds to accrual report alerts.
- Establishes effective working relationships with members of the hospital community, especially staff in the Departments of Surgery, Medicine, Nursing, Health Information Management, Information Systems, and at the School of Medicine. Contacts patient families via telephone and/or written communications postoperatively for the purpose of identifying possible occurrences associated with surgical procedures performed at the hospital. Serves as an educational resource on the ACS NSQIP for internal and external audiences by developing educational material and delivering presentations.
- Participates in ACS NSQIP SCR program teleconferences and events as appropriate.
Specific Knowledge, Skills and Abilities:
- The following competencies are strongly desired: clinical knowledge, understanding of patient care, computer experience with MS office and basic statistical skills, understanding of electronic health record systems, and good communication skills.
- The ability to hear and communicate with others in a clear, understandable, and professional manner on the phone and in person; and the demonstrated use of good written and verbal communication skills.
- The ability to interact effectively with peers, medical staff, and patient families in a manner that represents Children's positively.
- Excellent customer service skills evidenced by the ability to interact effectively with varying personalities and technical/non-technical backgrounds, and in situations that may be stressful.
- The ability to gather, analyze, summarize, and present, data/findings effectively and accurately.
- The ability to identify, analyze, and interpret trends or patterns in complex data sets.
- Experience in data mining techniques and procedures and knowing when their use is appropriate.
- A high degree of proficiency in Microsoft Office software applications; experience in analyzing large datasets.
- The ability to work independently, prioritize accordingly, and apply creative problem solving techniques.
- Minimum 3-5 years of related experience required
- Four-year Bachelor's degree or equivalent experience required
- Graduate or professional work or advanced degree; or equivalent experience preferred
Licenses and Certifications:
- Successfully complete the ACS NSQIP SCR Training/Certification Program.
- Registered Nursing or more Advanced Nursing Degree preferred