Manager, Supply Chain Operations
Children's Medical Center
Dallas, TX 75235 United States

Position Summary

Plans, organizes, staffs, directs and controls the physical supply chain operations of the Materiels Management department at the Dallas Main Campus, Plano Legacy, and 6 off campus sites in the Dallas Fort-Worth metroplex to ensure leading practices result in cost-effective distribution and inventory control; yielding optimum equipment, supply and service support needed to deliver excellence in healthcare to all patients engaged by both the clinical and non-clinical members of the organization. Areas of responsibility include receiving, storage, inventory control, management of supply chain Point of use Cabinets (Omnicell), Lawson Mobile Supply Chain Mangement system, pickup & delivery, external transportation, copy center/mail room operations, asset management, sale of excess medical equipment and vehicle control.  Manages/Coordinates the sale of excess property as well as work with vendors who accept property donations .  Serves on the Hazardous Material and the Emergency Management Committes.  These areas of responsibility ensure the accurate and efficient flow of vital medical and non-medical supplies and equipment from the point of entry into the facility through final delivery to the end user. This position is vital for the prevention of service failures in the supply chain which could result in negative patient outcomes. 

Essential Duties and Responsibilities

  • Manage day to day supply chain operations for the organization in Dallas, Plano, Southlake, Mesquite, Desoto, Irving, Carrolton, Chase Bank,  Stemmons and Love Field,  resulting in the receipt, storage and delivery of the best products at the best time to facilitate delivery of best care.
  • Develop and implement policies to control inventory purchases, receipt, and storage.  Ensure there is proper inventory control and issue processes are implemented for the management of goods and services.
  • Forecast organization  needs from a supply perspective, maintaining minimal on-hand inventory yet ensuring supply  readiness at all times
  • Develop, monitor and take corrective action(s) as needed to meet or exceed budgetary targets for department
  • Conduct periodic customer service meetings and develop action plan based on results
  • Oversee an internal staff of 4 supervisors, Systems Specialists II, Materiels Support Specialist, and 22 hourly employees as well as 12 vendor employees.  Participates in selection, training, orientation of staff; develops standards of performance; evaluates employee performance; conducts coaching, counseling and disciplining of employees and makes recommendations for personnel actions.  Implements and establishes procedures and policies as required. 
  • Ensure compliance with applicable Children's Medical Center, Department of Transportation, Food and Drug Administration, Joint Commission on Accreditation of Healthcare Organizations, Occupational Safety and Health Administration and Texas Department of Health policies and regulations.
  • Responsible for the control of all inventories and delivery of orders to internal and external customers. Controls inventory balances by conducting random cycle counts as well as a complete inventory annually at a minimum.  Ensures timely and accurate pick/pull of required supplies to requesting activities and automated point of use cabinets (Omnicell).  Prioritizes deliveries and balances workload continuously. Calculates stock control levels as well as reorder points. Determines appropriate unit of measure for stocking and issuing of medical supplies. Safeguards inventory by monitoring access.  Additional duties in this area is the overall management of the hospital material recall system and processing material return to vendors.
  • Responsible for the management of all non-ambulance vehicles owned by Children's Medical Center. Monitors mileage and condition; schedules maintenance as required.  Submits registration renewals and facilitates annual safety certification. Makes recommendations on vehicle replacement for the organization.  Oversees fleet management cards as well as vehicle toll tag accounts.  Provides detailed reports to end user for the efficient use of Children’s vehicles.
  • Develops, prepares and analyzes inventory and operational reports needed to make recommendations to improve supply chain operations.  Quality assurance evaluator and contract overseer for the contractor managed mailroom/copy center support at both Children’s locations valued at over 1.2K. Establishes, manages and overseas commercial shipper (United Parcel Service, Dynamex and others) processes to ensure they meet both financial/ customer service goals and requirements for Children’s Medical Center. Manages all Children’s medical, non-medical and computer equipment as it relates to receipt and accountability.  This includes the proper receipt and issue,, induction of property  into  automated inventory management systems,  property inventories, transfers and retirement, to include authoring policy.,   Currently there are 58,464 assets in inventory
  • Manages all Children’s medical, non-medical and computer equipment as it relates to receipt and accountability.  This includes the proper receipt and issue,, induction of property  into  automated inventory management systems,  property inventories, transfers and retirement, to include authoring policy.,   Currently there are 58,464 assets in inventory.

Qualifications

Education

  • Four-year Bachelor's degree or equivalent experience required.
  • Bachelor’s degree in Business Administration or Bachelor of Science Degree in Management preferred. 

Licenses & certifications

  • Certified Materials and Resource Professional (CMRP) preferred.

Experience

  • Minimum 10 years experience in Supply Chain/Materials Managment, preferrably in a medical setting. 
  • Minimum 5 years experience in a management position.

Specific knowledge, skills, and abilities

  • Must possess good judgment and a common sense approach to decision-making when dealing with complex problems.
  • Good interpersonal (verbal and written) skills; ability to hear and communicate with others in a clear, understandable, and professional manner (including presentations to internal and external groups).
  • Must be able  to manage a staff of 25+
  • Must be skilled in basic computer skills as the revolve around database management, supply processes, inventory management systems and data analysis
  • Possess excellent organizational and time management skills.
  • Effectively analyze/understand processes to include process improvement techniques.

Physical demands

  • Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree.

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Job code: 29355
28856086